Tim McNevin has more than 23 years experience in management and training in business, government, education and not-for-profit sectors. Tim's experience in management in the hospitality industry saw him leading and developing teams with high performance and strong customer service emphasis. Tim has developed and negotiated workplace agreements and advocated for both individuals and workplaces to enhance both their satisfaction at work and their performance in their work. Tim has graduate qualifications in further education and has been a tertiary lecturer in the areas of management as well as the management and operational service areas of the hospitality industry. Tim holds formal qualifications in life coaching, management, human resource development, training and career development. . Tim is passionate about working with clients to help them identify and reach their goals, helping them overcome difficulty and adversity and walking with them to greater levels of satisfaction, performance and effectiveness.